Admin: Customer Service AI Video Assessments (Dress Rehearsals)

Duration
1 Hour
12 Minutes
Package
Essentials
NAA CEC Credits Available
No
Records Score
No
Content Provider
Edge2Learn
Subject
Customer Service
Supervisor/Employee
Supervisor
Give every one of your leasing professionals a powerful tool to rehearse customer service conversations using Litmos' video assessment and AI analysis tool. Prewritten scenarios, learner instructions and best-practice answer examples are provided for you along with detailed step-by-step instructions to guide you through creating each module in Litmos. Leasing professionals can self-assess skills from tone of voice and body language to handling difficult conversations in these 3 minute micro-practice sessions.

Course Versions

Languages

  • ENG