PBT: Telephone

Duration
0 Hours
6 Minutes
Package
Performance Based Training (PBT)
NAA CEC Credits Available
No
Records Score
No
Content Provider
Edge2Learn
Subject
Leasing
Supervisor/Employee
ALL
Examine the elements of a successful telephone conversation: Greeting, Identifying Needs, Demonstrating, Inviting/Setting an Appointment and Closing.

Course Versions

Languages

  • ENG