PBT Survey: Initial Inquiries/Lead Conversion

Duration
0 Hours
7 Minutes
Package
Performance Based Training (PBT)
NAA CEC Credits Available
No
Records Score
No
Content Provider
Edge2Learn
Subject
Customer Service
Supervisor/Employee
ALL
The moment a new customer sets foot in the community, they start to assess everything from their interactions with team members to the number of dead bugs in the pool. Each moment of their visit is key to converting a prospective resident into a new resident. Lead conversion surveys provide valuable information on how well your community handles that first impression. Learn what is being measured and how both leasing and maintenance teams can positively impact the all-important first impression.

Course Versions

Languages

  • ENG