PBT Survey: Move-out

Duration
0 Hours
7 Minutes
Package
Performance Based Training (PBT)
NAA CEC Credits Available
No
Records Score
No
Content Provider
Edge2Learn
Subject
Customer Service
Supervisor/Employee
ALL
How much can you learn from former residents? A lot! The move-out survey provides feedback on the move-out experience itself, but also on the full resident lifecycle and experience. Discover the key elements that are measured in this survey, why they matter and how both leasing and maintenance teams can not only create a happy ending for residents, but also increase the odds that they refer others to your community.

Course Versions

Languages

  • ENG