More often than not, sales teams put most of their effort into new leases because apartment tours, applications and prospect follow-ups are time-intensive. However, renewing residents are the heart and soul of any successful community. They’re the ones who plant roots and help shape the community’s environment. Unfortunately, managing the renewal process is sometimes treated as an afterthought. It’s crucial to effectively and strategically manage renewal timing, communications and operations for residents whose leases are expiring.
Short Courses
It Takes a Village
Consistent Communication
Winning Renewals
When Renewal is Not the Answer
Strategic Lease Expiration Management
Renewals: Assessment
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