All Courses

Marketing 101 Series
Mold Awareness Series
PBT Survey: Initial Inquiries/Lead Conversion
PBT Survey: Maintenance
PBT Survey: Move-In
PBT Survey: Move-out
PBT Survey: Pre-renewal
PBT Survey: Responding to Surveys
PBT Survey: The Untapped Power of Surveys
PBT Tip: Email Inquiries (Infographic)
PBT Tip: Email Inquiries (Interactive)
PBT Tip: Telephone Inquiries (Infographic)
PBT Tip: Telephone Inquiries (Interactive)
PBT Tip: Walk-In Inquiries (Infographic)
PBT Tip: Walk-In Inquiries (Interactive)
PBT: 3 Keys to Creating a Powerful First Impression (Infographic)
PBT: 6 Leasing Pitfalls (Infographic)
PBT: Asking for a Deposit (Interactive)
PBT: Asking for a Deposit (Podcast)
PBT: Buying Signals (Video)
PBT: Closing
PBT: Demonstrating
PBT: Determine Needs (Interactive)
PBT: Fair Housing Disability Status - Companion Animal (Video)
PBT: Fair Housing Disability Status - Discrimination (Video)
PBT: Fair Housing Discriminatory Acts - Familial Status (Video)
PBT: Fair Housing Enforcement & Liability - Accessibility (Video)
PBT: Fair Housing Enforcement & Liability - Reasonable Accommodation (Video)
PBT: Feature/Benefits Selling (Infographic)
PBT: Follow-Up
PBT: Getting a Phone Number (Video)
PBT: Greeting
PBT: Identifying Needs
PBT: Maintenance Dos and Don'ts (Infographic)
PBT: Overcome Objections (Infographic)
PBT: Selling the Community (Interactive)
PBT: Setting an Appointment by Telephone (Video)
PBT: Sexual Harassment - Flirty Resident (Video)
PBT: Sexual Harassment - On Second Thought (Video)
PBT: Sexual Harassment - The Office Boys Club (Video)
PBT: Telephone
PBT: The Bottom Line (Video)
PBT: The Customer Experience
PBT: The Perfect Apartment Home (Infographic)
Practice Exercise: Leasing Fundamentals Skill Drill - eLeads
Practice Exercise: Leasing Fundamentals Skill Drill - Phone
Preventive Maintenance Series
Renewals Series
Safety Series: Asbestos Awareness
Safety Series: Electrical Safety