Marketing 101 Series |
Mold Awareness Series |
PBT Survey: Initial Inquiries/Lead Conversion |
PBT Survey: Maintenance |
PBT Survey: Move-In |
PBT Survey: Move-out |
PBT Survey: Pre-renewal |
PBT Survey: Responding to Surveys |
PBT Survey: The Untapped Power of Surveys |
PBT Tip: Email Inquiries (Infographic) |
PBT Tip: Email Inquiries (Interactive) |
PBT Tip: Telephone Inquiries (Infographic) |
PBT Tip: Telephone Inquiries (Interactive) |
PBT Tip: Walk-In Inquiries (Infographic) |
PBT Tip: Walk-In Inquiries (Interactive) |
PBT: 3 Keys to Creating a Powerful First Impression (Infographic) |
PBT: 6 Leasing Pitfalls (Infographic) |
PBT: Asking for a Deposit (Interactive) |
PBT: Asking for a Deposit (Podcast) |
PBT: Buying Signals (Video) |
PBT: Closing |
PBT: Demonstrating |
PBT: Determine Needs (Interactive) |
PBT: Fair Housing Disability Status - Companion Animal (Video) |
PBT: Fair Housing Disability Status - Discrimination (Video) |
PBT: Fair Housing Discriminatory Acts - Familial Status (Video) |
PBT: Fair Housing Enforcement & Liability - Accessibility (Video) |
PBT: Fair Housing Enforcement & Liability - Reasonable Accommodation (Video) |
PBT: Feature/Benefits Selling (Infographic) |
PBT: Follow-Up |
PBT: Getting a Phone Number (Video) |
PBT: Greeting |
PBT: Identifying Needs |
PBT: Maintenance Dos and Don'ts (Infographic) |
PBT: Overcome Objections (Infographic) |
PBT: Selling the Community (Interactive) |
PBT: Setting an Appointment by Telephone (Video) |
PBT: Sexual Harassment - Flirty Resident (Video) |
PBT: Sexual Harassment - On Second Thought (Video) |
PBT: Sexual Harassment - The Office Boys Club (Video) |
PBT: Telephone |
PBT: The Bottom Line (Video) |
PBT: The Customer Experience |
PBT: The Perfect Apartment Home (Infographic) |
Practice Exercise: Leasing Fundamentals Skill Drill - eLeads |
Practice Exercise: Leasing Fundamentals Skill Drill - Phone |
Preventive Maintenance Series |
Renewals Series |
Safety Series: Asbestos Awareness |
Safety Series: Electrical Safety |