All Courses

In the Know: Data Security (Infographic)
In the Know: ESG and Multifamily Corporations (Infographic)
In the Know: ESG, Your Community and You (Infographic)
In the Know: Eviction Consideration After the CDC Moratorium (Infographic)
In the Know: Fair Credit Reporting Act (Infographic)
In the Know: Follow-ups Make the Difference (Infographic)
In the Know: Government Proposal on Banning Hidden Fees (Infographic)
In the Know: Hoarding (Infographic)
In the Know: Legal Considerations and COVID-19 (Infographic)
In the Know: Navigating Connecticut’s 2023 Housing Law (Infographic)
In the Know: Sight-Unseen Leasing (Infographic)
In the Know: Video Tour Production (Infographic)
In the Know: Virtual Tours (Infographic)
Interviewing Series
Involuntary Terminations
Leadership 101
Leadership 201
Leasing 101 Series
Leasing 201 Series
Leasing 202 Series
Marketing 101 Series
Onboarding Series
PBT Survey: Initial Inquiries/Lead Conversion
PBT Survey: Maintenance
PBT Survey: Move-In
PBT Survey: Move-out
PBT Survey: Pre-renewal
PBT Survey: Responding to Surveys
PBT Survey: The Untapped Power of Surveys
PBT Tip: Email Inquiries (Infographic)
PBT Tip: Email Inquiries (Interactive)
PBT Tip: Telephone Inquiries (Infographic)
PBT Tip: Telephone Inquiries (Interactive)
PBT Tip: Walk-In Inquiries (Infographic)
PBT Tip: Walk-In Inquiries (Interactive)
PBT: 3 Keys to Creating a Powerful First Impression (Infographic)
PBT: 6 Leasing Pitfalls (Infographic)
PBT: Asking for a Deposit (Podcast)
PBT: Buying Signals (Video)
PBT: Closing
PBT: Demonstrating
PBT: Fair Housing Disability Status - Companion Animal (Video)
PBT: Fair Housing Disability Status - Discrimination (Video)
PBT: Fair Housing Discriminatory Acts - Familial Status (Video)
PBT: Fair Housing Enforcement & Liability - Accessibility (Video)
PBT: Fair Housing Enforcement & Liability - Reasonable Accommodation (Video)
PBT: Feature/Benefits Selling (Infographic)
PBT: Follow-Up
PBT: Getting a Phone Number (Video)
PBT: Greeting